Terms and Conditions

Privacy Policy

This website, hereinafter referred to as “Website” or “Site” is managed by SBALAGRM “Sofia” Ltd., ID: 175314770, address: Sofia 1700, ul. Baku” No. 5B, hereinafter referred to as “Provider” or “Invitro Clinic Sofia”. Invitro Clinic Sofia respects your right to privacy and purposefully protects it by publishing this privacy policy in order to inform you about our practice regarding personal data and the possibilities to choose how your personal information is collected and used online. Invitro Clinic “Sofia” undertakes to comply with the legal regulations of the Republic of Bulgaria for the protection of personal data.

What information do we collect?

When you use our website or choose our services, we may collect your personal data. In most cases, you provide us with this information by agreeing to send us information about yourself. In other cases, we will require your personal data for the conclusion of a contract in order to comply with legal obligations or to protect the interests of both parties. The provision of any personal information and data by you is completely voluntary. The personal information that the Provider collects about its customers is limited only to: name, surname and surname, personal identification number, identity card details, address, contact telephone number, mobile phone and e-mail, but may also include additional information when it is necessary to provide services ordered by you. This information is used to provide health care and treatment.

When will we ask for your personal information?

When we need information that identifies you personally (personal information) or will allow us to contact you by phone, email or standard mail. We need this information solely and exclusively for feedback with you, for the preparation of proforma invoices, invoices, notifications about expiring periods, prevention, new services, promotional campaigns.

Invitro Clinic “Sofia” keeps statistics of visits to the website, which may include: IP address, domain name, browser type, display resolution, operating system used, access time, addresses of used Web sites, keywords in Web search engines and others. This information is used solely for the maintenance and improvement of the quality of services and content offered to visitors on the website of Invitro Clinic “Sofia”.

Use of your personal information

Your personal information is used by us for the following purposes:

Regarding the services on the website of Invitro Clinic “Sofia”: booking an appointment for consultation, examination, research, promotional campaigns, laboratory results, as well as responding to your inquiries or other correspondence.
Regarding the services provided in the medical institution itself: research, treatment and medical diagnosis.

Any personal data that you voluntarily provide to us when using our online registration forms will be used to evaluate our activities or provide the specific service for which you register. By virtue of laws and regulations, SBALAGRM “Sofia” uses third parties to support certain activities or in the performance of legal obligations, namely: external consultations with specialists, centers for Assisted Reproduction, National Revenue Agency, National Insurance Institute, state and municipal structures, incl. Ministry of Health, Executive Agency Medical Audit, Accounting Firms, Website Hosting and Maintenance and Communications.

[fs-toc-omit] Term for storing your information

SBALAGRM “Sofia” stores all the information that we have collected about you up to the deadlines stipulated in the current legislation.

[fs-toc-omit] The cases in which the Provider may disclose your personal information are as follows:

If this is required by a normative and/or by-law normative act of the current legislation of the Republic of Bulgaria;
if necessary to bring the activity of the Provider with the current legal provisions;
to protect the rights and/or property of the Provider.
responding in case of emergency and/or force majeure circumstances for the personal safety of employees and associates of the Provider, users of services provided by the Provider.

[fs-toc-omit] Access your personal information

We rely on your accuracy in providing personal information to provide you with the best products and services at the lowest prices.

Access to your personal information is available only to certain employees of SBALAGRM “Sofia”, designated by the company manager.

Protection of your personal information

SBALAGRM “Sofia” will purposefully protect the personal information provided by you. We use various security technologies and procedures to prevent unauthorized access, misuse, unauthorized access or leakage of your information. We take additional information security measures, including access control, strict physical protection and reliable practices for the collection, storage and processing of information. Our partner companies, electronic payment system, as well as other services, make every effort to preserve the confidentiality of the information provided by you.

In view of the safety and security of employees, patients, visitors, the building and property of the hospital and the processed personal data, SBALAGRM Sofia uses a video surveillance system in certain areas of its building in accordance with Regulation (EU) 2016/679 of the European Parliament, as well as the legislation of the Republic of Bulgaria. The video system is not used for any other purpose such as monitoring the work of employees or the rest of the staff or tracking attendance. The system can be used as an investigative or evidentiary tool in the framework of internal investigations or disciplinary procedures, the investigation of incidents related to physical security or in emergency cases within the framework of a criminal investigation.

[fs-toc-omit] Changes to this policy

SBALAGRM “Sofia” reserves the right to periodically update this privacy policy.
In the event of significant changes to the privacy policy, SBALAGRM Sofia will notify you by placing a warning on the title page of its website.

Cookie Policy (“cookies”)

Date of entry into force: 26.06.2020

Cookies and how do we use them?

These rules describe how SBALAGRM “Sofia” Ltd. uses Cookies and similar files and technologies on its website, e.g. Local Shared Objects, also known as “Flash cookies”, web beacons, etc. We call them by the common name “Cookies”. If you visit our website and your browser settings accept “Cookies”, we consider that you agree to our use of “Cookies”.

What are “Cookies” and how do they work?

“Cookies” are small files that are sent to your computer by the websites you visit and stored on it. “Cookies” are stored in the file directory of your browser. The next time you visit the same site, the browser reads the “Cookie” and transmits the information to the website or item that originally set the “Cookie”. To learn more about these technologies and how they work, please visit, for example, allaboutcookies.org.

Why SBALAGRM “Sofia” Ltd.uses cookies?

We use Cookies in the domains of SBALAGRM “Sofia” Ltd to make your work easier. In the next section you will be able to review your options for managing Cookies.

Main functions

Cookies are essential for the functioning of our website and key to making it easier for you to use it. You can navigate without interruptions, since, for example, the language and country you have chosen will be remembered, and the authentication for some parts of the domain will be preserved.

Improvement of the site

These cookies allow us to improve our website by collecting information about how it is used. We analyze data to determine, for example, the number of unique users reading an article (to know which materials are popular), or whether a video file has been viewed to the end or only to the middle. We are also interested in where our content is accessed in order to know how to organize our site for optimal user convenience..

How can I manage cookies?

You can view the available options for managing Cookies in your browser. The browser can be used to manage Cookies related to basic functions, site improvement, personalization and advertising. Different browsers use different ways to disable Cookies, but they are usually found in the Tools or Options menu. You can also browse the help menu of your browser. In addition to managing Cookies, browsers usually allow you to control files similar to Cookies, for example Local Shared Objects, by activating the privacy mode of your browser. SBALAGRM “Sofia” Ltd. uses advertising Cookies managed by third parties to promote its products both on the websites of SBALAGRM “Sofia” Ltd. and on other websites. You may choose not to receive certain third-party managed advertising Cookies through third-party Cookie Management Sites, such as AppNexus, Audience Science, DoubleClick, AdTech, AdOcean, Atlas, Criteo, EasyAds, eTarget, Facebook, Httpool, Improve Digital, Xaxis, Next, Performance, SiteCatalyst, Fusepump, DFA, Google Analytics, Network Advertising Initiative, 24/7 Real Media and Adobe Flash.

What else do you need to know?

In addition to collecting data in web domains, SBALAGRM “Sofia” Ltd. collects other types of information as described in the Privacy Policy of SBALAGRM “Sofia” Ltd. It is possible that SBALAGRM “Sofia” Ltd. may change these rules from time to time. In case of significant and unfavorable changes, at the beginning of these rules and on the home page of this website SBALAGRM “Sofia” Ltd. will publish a notice regarding this change. We encourage you to review these policies periodically to be notified of such changes.

Terms of use of the website

The information on this website is provided for general educational purposes only and is in no way a substitute for competent medical advice. The use of the site is entirely up to the users. The information on this site should not be assumed to be accurate, up-to-date and comprehensive, even if it was so at the time of its publication. SBALAGRM “Sofia” is not responsible for any damages suffered or missed benefits that occurred as a result of a decision made solely on the basis of the information published on this site, without further consultation with a competent medical person. All content on the website and all services provided by it are without warranty of completeness, accuracy or timeliness and in this sense we could not be liable for any contractual or non-contractual material or non-material damages that occur after the use of our website.

Use of the site and our services

List of servicesSuggested by us can be found in the submenus Treatment and Diagnostics of the site

To use these services it is necessary to visit us on site during working hours (Monday to Friday 08.00 — 16.00) at our location:

gr. Sofia, Studentski grad, ul. “Baku” 5Bz

To arrange a meeting, you can call tel. 02 439 19 29

Rights

All rights in the materials and content (including but not limited to: intellectual property rights, texts, images, web pages, sound, software (including: code, interface and structure of the website), video, as well as appearance and appearance, design and combinations thereof) available on or constituting this site are our property. You acknowledge and agree that you have the right to use materials and/or content only in the manner set forth in these Terms of Use or in accordance with the terms of express written permission obtained from us or our licensors. You also acknowledge and agree that you will not in any way copy, reproduce, transmit, publicly perform, distribute, use for commercial purposes, adapt, translate, modify, combine, merge, share or provide to third parties, or create derivative works from such material or content.

Intellectual property rights

We own and/or are authorized to use all intellectual property rights (including, but not limited to, trademarks, service marks, patents, copyrights, databases, and all other intellectual property rights) appearing on or contained on the Website, unless otherwise stated. You acknowledge and agree that your use of the Website does not grant you any right to use or contribute to any intellectual property rights therein. Except as provided in these Terms of Use, any use or reproduction of such intellectual property rights by you is prohibited, and any such act constitutes a violation of the Terms of Use and may infringe the intellectual property rights of third parties or our intellectual property rights.

Copying

You may browse this Website and print on paper content, information or materials appearing on it solely for lawful, personal, non-commercial use. You agree not to copy, modify, download, reproduce, transmit, publicly perform, distribute, adapt, translate, modify, combine, merge, store, sell, share or provide to third parties, such content, information or materials, or use them for commercial purposes. All other rights are reserved.

Your behavior

You do not follow and should not attempt to:

(a) You use the Website in a way that causes or is likely to cause access to it to be interrupted, disrupted, made less effective or in a way that impairs the performance and functionality of the Website;

(b) You authorize other persons to perform acts which, if they are committed by you, violate the intellectual property rights of SBALAGRM “Sofia” Ltd. or the licensors of the company;

(c) Reverse engineer, decompile, disassemble, modify, translate, or otherwise disclose the source code of any software application forming part of the Website;

(d) Capture or copy software from the Website for any reason (except temporary copies to facilitate technical calculation processes);

(e) You unlawfully access the Website or perform any action that could compromise it;

(f) You create obligations to us or cause loss (in whole or in part) of the Internet services or other providers to us;

(g) Distribute computer viruses, macro-viruses, Trojans, computer worms or the like intended to interfere with, interrupt or disrupt the normal operating procedures of a computer or covertly capture, infiltrate or seize system information, data or personal information;

(h) Obstruct or restrict compliance with relevant business codes or court orders.

You are aware that you, and not SBALAGRM “Sofia” Ltd. or its licensors, are responsible for any electronic communication and content sent from your computer to us, and that you should use the Website solely and only for lawful purposes.

In addition, you should not:

You use the Website or our service for unlawful, illegal or immoral purposes; to cause inconvenience to someone by using our services or to cause the provision of our services to be at risk or in any way infringed;
Use the Website or our service to create, generate or send (whether in a live chat forum, message board or otherwise) defamatory, offensive or obscene material, or engage in activities that would offend others based on race, religion, faith or gender;
You use the Website or our service to harm or attempt to harm others (including persons under the age of 18) in any way;
Use the Website or our service to create, generate or submit material that threatens or encourages bodily harm, destruction of property, or that would constitute a crime or give rise to civil liability;
Use the Website or our Service to create, generate or submit material that infringes the intellectual property rights (including but not limited to copyright, trademark, patent, trade secret or other intellectual property rights) of others;
Use the Website or our service to create, generate or send unsolicited advertising material to other users;
Use the Website or our service to create, generate or submit material that harasses others; defamate, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as the right to privacy and publicity) of others, or use the Website or our service, for fraudulent offers to sell or the purchase of products, articles or services from other persons;
Add, remove, or change network identification header information in an attempt to deceive or mislead;
Use the Website or our Service to gain access to or attempt to gain access to the accounts of others, to penetrate or attempt to penetrate the security measures, computer software, hardware, electronic communications systems or telecommunications systems of us or third parties;
Use the Website or our Service for the purpose of collecting or attempting to collect personal information about third parties without their knowledge or consent or to engage in unlawful retrieval of content from computer screens or databases or any other activity for the purpose of obtaining lists of users or other data;
Use the Website or our service for any activity that interferes with the ability of other persons or systems to use the Website or our service, or the Internet as a whole, including uploading files that contain viruses, corrupted files, or other similar software or programs that may disrupt the functionality of another computer;
Resell, repurpose or repurpose parts of the Website or our service without our prior written consent;
At any time when you use the Website or our service, impersonate another person or person, or impersonate a false name or a name that you are not allowed to use;
You use the Website or our Service for the purpose of fraud or to send, use or reuse material that is offensive, that harms third parties in any other way, or that consists of or contains software viruses, political agitation, customer attraction, chain letters, mass mailings or junk mail (“spam”), or that causes annoyance, inconvenience or unnecessary anxiety.

The above list serves only to list examples of misuse of the Website and our services, and is not intended to constitute an exhaustive list of misconduct. If you violate any of these requirements, or if we find — in our sole discretion — that your conduct constitutes an improper use of the Website or our service, we may restrict, suspend or terminate your access to the Website and our services without notice. All users agree to abide by all local rules of online conduct and acceptable content. Users also give their consent to comply with the applicable rules regarding the export of data from a country.

Photos, recommendations, examples from practice and more

Users who are authorized by SBALAGRM “Sofia” Ltd. or its licensors may provide photos, testimonials, examples of practice and other content on the website of SBALAGRM “Sofia” Ltd., and any user of the Website may send information, make suggestions, offer ideas, comments, questions or other information, provided that the content is not illegal, obscene, offensive, threatening, defamatory, infringing on privacy, intellectual property rights, or otherwise does not harm third parties, or arouses objections, and does not consist of or contain software viruses, political agitation, customer attraction, chain letters, mass letters and any form of junk mail (“spam”). You may not use a false email address, impersonate another person or person, or provide misleading information about the origin of content or your identity. We reserve the right (but not the obligation) to remove or edit any content at our discretion and without notice.

If you post content or provide materials for the Website, and unless we specify otherwise, you grant us a non-exclusive, royalty-free and irrevocable right, which may also be fully ceded (through multiple levels) to use, reproduce, modify, adapt, publish, translate, create derivative works, distribute and display such content and/or materials worldwide, in any media currently existing or about to be discovered in the future. You grant us and our sub-licensors the right to use the name you have provided in connection with such content if we choose to do so. You agree to waive your right to be named as the author of such content and your right to object to disparaging treatment of such content. You also waive any non-proprietary rights you hold in your Content or consent to conduct on our part that violates those rights by declaring to us that you have obtained (a) permission and consent under the same terms from any third party that owns the copyright or is the creator of all or part of such content. You agree, at our request, to carry out all further actions in relation to the exercise of these rights granted to us by you, including the signing of acts and documents.

You represent and warrant that:

(a) You own or otherwise control all rights to the content or materials you post on the Website;

(b) As of the date of submission of content or materials to the Website:

(i) the content and materials are accurate;

(ii) the use of the content and materials provided by you does not violate any applicable policies of SBALAGRM “Sofia” Ltd., guidelines or these Terms of Use

(iii) the use of the content and materials provided by you will not cause harm to other persons or companies (including that the content and materials do not undermine the authority of persons or companies).

The Website may contain photos, testimonials, examples from practice and other similar content (“User Content”). We do not actively monitor the use of “User Content” found on the Website. We also exercise no editorial control over the content of third party websites, the sending of e-mail, text messages, news, bulletin boards, chat forums or other material created or accessible through or through the Website. Therefore, you may be exposed to content on the Website or on websites accessible through or through it that you find offensive or unacceptable. However, we reserve the right to monitor the use of the “User Content” found on the Website and to remove any content which, in our sole discretion, constitutes abuse of it, and we may restrict, suspend or discontinue your use of the User Content or the Website, at our discretion.

The opinion/opinions expressed by users or those in other “User Content” do not constitute the opinion (s) of SBALAGRM “Sofia” Ltd or its licensors. Any statements, advice and opinions made by such persons are personally theirs. We neither endorse nor are we responsible for any such statements, advice or opinions.

‍

Frequently Asked Questions

See all